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Google Support Services

Google Support Services

Version:
3.7.5
Updated:
2020-07-09
Upload Date:
2020-07-09
4
8K+ Reviews
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4
8K+ Reviews
Download
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Package: com.google.android.apps.helprtc
Version: 3.7.5 (964)
Size: 15.2 MB
Update on: July 09, 2020
Installs: 1
Signature: 2914b664fa856ca0bb9f3a1ced6ff10bc0928bf1
APK File SHA1: c8ea4096cebc428ebd6c7c8941449f51c04f8c89
The Google Support Services (GSS) app allows you to share your Android device screen with a Google customer support agent for a personalised support experience. With GSS on your device, the agent can invite you to share your screen and guide you with on-screen annotations, making it faster and easier to resolve your issue. While sharing your screen, the agent will not be able to control your device, but will be able see your screen to help explain their instructions. You can completely stop or pause sharing your screen at any time.

This app comes pre-installed on Pixel devices, and Nexus devices with Android 7.1.1 or higher; it can be installed on most devices with Android 5.0 or higher. This app cannot be started by itself and is used only when a Google customer support agent sends an invite to the user to share their screen.
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